ik1971 Privacy Policy

ik1971 is the data controller responsible for the personal information processed under this Policy. The Platform is operated at https://ik1971.app and serves players primarily in Bangladesh and other permitted jurisdictions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data ik1971 holds about you, please contact our dedicated Privacy team at:

Email: [email protected]

We aim to acknowledge all privacy-related queries within 48 hours of receipt and to provide a substantive response within 15 business days. All communications are handled in strict confidence by trained personnel.

ik1971 collects personal information through several channels. The categories of data we process are described below:

Information You Provide Directly

• Registration data: Full legal name, date of birth, gender, nationality, residential address, email address, and mobile phone number registered in Bangladesh.
• Identity verification documents: Government-issued photo ID (National Identity Card, passport, or driving licence), proof of address (utility bill or bank statement no older than 3 months), and selfie or liveness-check images required during KYC review.
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (for eligible bank transfer methods), and USDT wallet addresses where applicable. ik1971 does not store full card numbers — card payments are tokenised by our PCI-DSS compliant payment partners.
• Support communications: The content of any messages, emails, or live-chat transcripts you send to ik1971 customer support.
• Responsible gaming preferences: Deposit limits, session time limits, cooling-off periods, and self-exclusion requests, which are recorded and acted upon as part of our player protection obligations.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and language settings.
• Usage data: Pages visited, games played, bet amounts and outcomes, session duration, click-stream data, and referring URLs.
• Geolocation data: Approximate geographic location derived from your IP address, used to enforce jurisdiction restrictions and detect account sharing across incompatible regions.
• Cookies and local storage: Session identifiers, authentication tokens, and anonymous analytics identifiers as described in Section 8 of this Policy.

Information from Third Parties

• Identity verification providers: We may receive confirmation signals (pass/fail) and risk scores from specialist KYC and anti-money laundering screening services.
• Payment processors: Transaction status, reference numbers, and fraud-screening outcomes from bKash, Nagad, and other payment partners.
• Fraud prevention agencies: Device fingerprint risk data and previous fraud-related flags from shared fraud databases operated by our security partners.

ik1971 processes your personal data for the following purposes, each supported by an identified legal basis:

• Account registration and management — to create and maintain your ik1971 account, authenticate your identity at login, and communicate essential account-related notifications. Legal basis: performance of a contract.
• Age and identity verification (KYC) — to confirm that you are at least 21 years of age and that your identity matches the account details provided at registration. This is a mandatory compliance obligation. Legal basis: legal obligation.
• Payment processing — to facilitate deposits to and withdrawals from your account via bKash, Nagad, Rocket, Upay, bank transfer, USDT, Visa, and Mastercard. Legal basis: performance of a contract.
• Anti-money laundering and fraud prevention — to screen transactions, detect unusual activity, and comply with applicable financial crime prevention obligations. Legal basis: legal obligation and legitimate interests.
• Responsible gaming monitoring — to identify patterns of problem gambling behaviour, enforce self-imposed limits, and fulfil our duty-of-care obligations toward players. Legal basis: legal obligation and legitimate interests.
• Customer support — to respond to your queries, investigate complaints, and resolve disputes. Legal basis: performance of a contract.
• Marketing communications — to send you promotional emails and in-platform notifications about bonuses, new games, and seasonal offers (such as BPL Finals promotions or Eid special events), where you have provided consent or where we have a legitimate interest based on an existing player relationship. Legal basis: consent or legitimate interests (as applicable).
• Platform improvement and analytics — to understand how players use the Platform, identify technical issues, and improve game selection, user interface, and payment flows. All analytics data is aggregated and anonymised wherever possible. Legal basis: legitimate interests.
• Legal compliance and enforcement — to comply with court orders, regulatory requests, or law enforcement inquiries, and to enforce our Terms & Conditions. Legal basis: legal obligation and legitimate interests.

ik1971 does not sell your personal data. We share information only in the circumstances described below, and only with parties who are contractually required to protect it to an equivalent standard:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and international card processors (Visa/Mastercard acquiring banks). These parties receive only the minimum data required to process your specific transaction.
• Identity verification and KYC providers: Specialist third-party services that cross-reference your identity documents against global sanction lists, politically exposed persons (PEP) databases, and fraud registers.
• Game providers: Software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and session data necessary to operate games. They do not receive your full name, payment details, or government ID.
• Fraud prevention and security services: Device fingerprinting and behavioural analytics providers that help detect bot activity, account takeover attempts, and coordinated fraud.
• Legal and regulatory authorities: Where required by a valid court order, regulatory instruction, or applicable law, ik1971 may disclose personal data to law enforcement agencies, financial regulators, or other competent authorities. We will notify affected players of such disclosures wherever legally permissible.
• Business continuity: In the event of a merger, acquisition, or sale of ik1971's assets, player data may be transferred to a successor entity, subject to equivalent privacy protections and notification to affected players.

All third-party data processors engaged by ik1971 are bound by data processing agreements that prohibit further disclosure or use of your information for any purpose beyond the specific service they provide to us.

ik1971 operates servers and engages service providers in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Bangladesh. When such transfers occur, ik1971 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses approved by recognised data protection authorities, incorporated into all third-party data processing agreements.
• Transfers limited to jurisdictions that maintain data protection standards materially equivalent to those applicable to ik1971's core operations.
• Encryption of all data in transit and at rest, regardless of the jurisdiction in which it is stored or processed.

By using the ik1971 Platform, you acknowledge and consent to these international transfers on the terms described in this Policy. If you have concerns about a specific transfer, please contact us at [email protected].

ik1971 retains personal data only for as long as is necessary for the purpose for which it was collected, subject to the following minimum periods:

• Active account data: Retained for the full duration of your account and for a minimum of 5 years following account closure, to satisfy anti-money laundering and financial record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with standard financial compliance requirements.
• KYC documents: Retained for a minimum of 5 years from the date of submission or the date of account closure, whichever is later.
• Support communications: Retained for 2 years from the date of the last communication in a given support thread, unless the thread relates to an open dispute or regulatory matter.
• Marketing preferences and consent records: Retained until you withdraw consent or for 3 years from the last recorded marketing interaction, whichever comes first.
• Responsible gaming records: Retained for a minimum of 5 years in order to honour self-exclusion requests, even if an account is reopened or a new account is registered.

After the applicable retention period has elapsed, personal data is either securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

ik1971 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest (including identity documents and payment credentials) is encrypted using AES-256 or equivalent standards.
• Access controls: Access to player personal data is restricted on a strict need-to-know basis. Internal staff access is governed by role-based permissions, multi-factor authentication, and audit logging.
• Penetration testing: The Platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: ik1971 maintains a documented data breach response plan. In the event of a breach likely to result in a risk to player rights, affected players will be notified without undue delay.
• Staff training: All ik1971 personnel who handle personal data receive mandatory data protection training on joining and at regular intervals thereafter.

While ik1971 takes all reasonable precautions, no online system is completely immune to security threats. You are encouraged to use a strong, unique password for your ik1971 account and to enable any available two-factor authentication features.

ik1971 uses the following categories of cookies and similar technologies on the Platform:

• Strictly necessary cookies: These are essential for the Platform to function. They maintain your login session, store your language preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: We use anonymised analytics cookies to understand aggregate usage patterns — such as which games are most popular, which deposit flows have the highest completion rates, and which pages experience the highest exit rates. This data is used exclusively to improve the Platform and is never linked back to individual identities.
• Functional cookies: These remember your preferences such as chosen payment method, display settings, and notification preferences to improve your return-visit experience.

ik1971 does not use advertising cookies, retargeting pixels, or cross-site tracking technologies. You may manage or block non-essential cookies through your browser settings or mobile device privacy controls. Please note that blocking strictly necessary cookies may impair your ability to log in or use key Platform features.

ik1971 may send you promotional communications about bonuses, new game launches, seasonal events (such as Eid specials, BPL Finals offers, or Pohela Boishakh promotions), and platform updates via email or in-platform notification.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link included in any marketing email.
• Updating your notification preferences within your ik1971 Account settings.
• Contacting support at [email protected] with a clear opt-out request.

Please note that even if you opt out of marketing communications, ik1971 will continue to send you essential transactional and account-management notifications (such as deposit confirmations, withdrawal approvals, KYC status updates, and responsible gaming alerts). These communications are necessary for the operation of your account and cannot be disabled while your account remains active.

ik1971 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When we make material changes, we will notify registered players via the email address associated with their account and display a prominent notice on the Platform for at least 14 days following the update.

The "Last updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.

Previous versions of this Privacy Policy are available on request by contacting [email protected].